A question companies ask

The question: Our IT team will never get to the small tools each department needs. How do we get them built?

How to get the small tools on IT's backlog built

Let the people closest to the work build them, on a platform IT trusts. Substrait gives every department a governed way to build its own tools, and a place where a request becomes a working tool through product management and build agents.

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Why this is hard

Every company has a backlog of software it will never build. IT builds the head of the curve: the ERP, the CRM, the core product. The long tail does not get built: the client onboarding portal, the exception dashboard, the per-account report. That work survives in spreadsheets, email threads and the memory of the one person who knows how it works. It costs slower onboarding, a higher cost to serve, and processes that never fit what each client needs.

What Substrait does

The person closest to the problem builds the tool. Domain experts build with the AI model they already use, and Substrait coaches them step by step.

Nobody starts from nothing. Every installation is seeded with templates of common business software, already wired to the company’s cloud, sign-on and data.

Requests become tools. Anyone can ask for a new tool, or a change to one they use, in plain words. Requests sit in a backlog with status and decisions. Build agents plan, build, test and ship each change under the company’s own rules, and the tool’s owner stays in charge.

IT keeps control without building everything. Every tool passes the same security check and the same data grants, whoever built it.

Questions and answers

Why does the IT backlog never shrink?

IT builds the head of the demand curve: the ERP, the CRM, the core product. The long tail of small tools, such as a client onboarding portal or an exception dashboard, is too small for IT to reach, so it stays in spreadsheets and email.

What can departments build on Substrait?

Per-client portals and dashboards, customer-facing forms and status pages, approvals and handoffs between systems, departmental admin tools, reports over existing systems, and quick experiments.

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Start with a result, not a rollout.

Book a demo and bring one real use case. We will show you how a tool your people build goes live on Substrait, with its data approved and its security check passed.